Assuming he has a CS degree, that may work heh. He'd have to get his ass to San Fran though.
Requirements:
- Bachelors Degree in Computer Science
- 2-3 years of experience in internet support
- Must be highly technical and experienced in using and supporting desktop software
- Must relate and empathize with customers and their needs, especially if they are frustrated or angry
- Must be very friendly and likable
- Proven ability to communicate complex technical problems in "customer friendly" language
- Excellent work ethic - high output (i.e. 100+ tickets a day) and attention to detail
- Excellent written and verbal communication skills
- Passionate about making customers happy
- Knowledgeable about the Dropbox product and able to learn the rest of the product quickly. Ideal applicants are existing Dropbox users who use the product regularly and are active in the Dropbox community
- Expert in the use of at least two of the following operating systems: Microsoft Windows, Mac OS X, Ubuntu Linux
- Knowledge of revision control like SVN or Mercurial would be great
- Able to think outside of the box and find creative ways to solve customer problems
- Killer Guitar Hero/Rock Band chops
- Fluency in one or more of the following languages is a plus: Spanish, French, German, Japanese
*This is a full time position located in San Francisco
Darth Beaver
Meine Ehre heißt Treue
Comments
Which seems very similar to THIS.
How do you explain that?