Why does my network timeout?
Dysgraphia
Locked
I have a modem.
Which is connected to a router [linksys RVS4000]. That router is connected to a 24 port switch.
A wireless router is also connected to the router [WNDR3700].
I get d/ced at random intervals and it's fucking annoying. It'd take 3 seconds to load a page then it comes back to normal.
Here's a quick schematic:
This is what happens when I ping a site:
I've already called up my ISP and told them about the problem. They said the problem wasn't at their end.
Any help?
Which is connected to a router [linksys RVS4000]. That router is connected to a 24 port switch.
A wireless router is also connected to the router [WNDR3700].
I get d/ced at random intervals and it's fucking annoying. It'd take 3 seconds to load a page then it comes back to normal.
Here's a quick schematic:
This is what happens when I ping a site:
Request timeout for icmp_seq 1440 64 bytes from 173.194.33.104: icmp_seq=1441 ttl=56 time=6.704 ms 64 bytes from 173.194.33.104: icmp_seq=1442 ttl=56 time=6.482 ms 64 bytes from 173.194.33.104: icmp_seq=1443 ttl=56 time=6.124 ms 64 bytes from 173.194.33.104: icmp_seq=1444 ttl=56 time=62.313 ms 64 bytes from 173.194.33.104: icmp_seq=1445 ttl=56 time=6.150 ms Request timeout for icmp_seq 1446 64 bytes from 173.194.33.104: icmp_seq=1447 ttl=56 time=6.184 ms Request timeout for icmp_seq 1448 Request timeout for icmp_seq 1449 Request timeout for icmp_seq 1450 64 bytes from 173.194.33.104: icmp_seq=1451 ttl=56 time=9.047 ms 64 bytes from 173.194.33.104: icmp_seq=1452 ttl=56 time=9.014 ms Request timeout for icmp_seq 1453 Request timeout for icmp_seq 1454 Request timeout for icmp_seq 1455 64 bytes from 173.194.33.104: icmp_seq=1456 ttl=56 time=8.910 ms 64 bytes from 173.194.33.104: icmp_seq=1457 ttl=56 time=9.036 ms 64 bytes from 173.194.33.104: icmp_seq=1458 ttl=56 time=8.666 ms 64 bytes from 173.194.33.104: icmp_seq=1459 ttl=56 time=8.442 ms 64 bytes from 173.194.33.104: icmp_seq=1460 ttl=56 time=5.236 ms 64 bytes from 173.194.33.104: icmp_seq=1461 ttl=56 time=8.565 ms 64 bytes from 173.194.33.104: icmp_seq=1462 ttl=56 time=12.801 ms Request timeout for icmp_seq 1463 Request timeout for icmp_seq 1464 64 bytes from 173.194.33.104: icmp_seq=1465 ttl=56 time=8.719 ms 64 bytes from 173.194.33.104: icmp_seq=1466 ttl=56 time=8.915 ms Request timeout for icmp_seq 1467 64 bytes from 173.194.33.104: icmp_seq=1468 ttl=56 time=8.469 ms 64 bytes from 173.194.33.104: icmp_seq=1469 ttl=56 time=6.846 ms 64 bytes from 173.194.33.104: icmp_seq=1470 ttl=56 time=10.224 ms 64 bytes from 173.194.33.104: icmp_seq=1471 ttl=56 time=8.506 ms Request timeout for icmp_seq 1472 64 bytes from 173.194.33.104: icmp_seq=1473 ttl=56 time=8.439 ms 64 bytes from 173.194.33.104: icmp_seq=1474 ttl=56 time=8.345 ms 64 bytes from 173.194.33.104: icmp_seq=1475 ttl=56 time=8.168 ms 64 bytes from 173.194.33.104: icmp_seq=1476 ttl=56 time=8.151 ms Request timeout for icmp_seq 1477 64 bytes from 173.194.33.104: icmp_seq=1478 ttl=56 time=10.359 ms Request timeout for icmp_seq 1479 64 bytes from 173.194.33.104: icmp_seq=1480 ttl=56 time=11.252 ms Request timeout for icmp_seq 1481 Request timeout for icmp_seq 1482 Request timeout for icmp_seq 1483 Request timeout for icmp_seq 1484 64 bytes from 173.194.33.104: icmp_seq=1485 ttl=56 time=9.836 ms 64 bytes from 173.194.33.104: icmp_seq=1486 ttl=56 time=9.607 ms 64 bytes from 173.194.33.104: icmp_seq=1487 ttl=56 time=9.700 ms 64 bytes from 173.194.33.104: icmp_seq=1488 ttl=56 time=9.297 ms 64 bytes from 173.194.33.104: icmp_seq=1489 ttl=56 time=9.230 ms 64 bytes from 173.194.33.104: icmp_seq=1490 ttl=56 time=9.850 ms 64 bytes from 173.194.33.104: icmp_seq=1491 ttl=56 time=9.683 ms 64 bytes from 173.194.33.104: icmp_seq=1492 ttl=56 time=9.116 ms 64 bytes from 173.194.33.104: icmp_seq=1493 ttl=56 time=9.175 ms 64 bytes from 173.194.33.104: icmp_seq=1494 ttl=56 time=10.042 ms 64 bytes from 173.194.33.104: icmp_seq=1495 ttl=56 time=9.224 ms 64 bytes from 173.194.33.104: icmp_seq=1496 ttl=56 time=9.081 ms 64 bytes from 173.194.33.104: icmp_seq=1497 ttl=56 time=8.812 ms 64 bytes from 173.194.33.104: icmp_seq=1498 ttl=56 time=8.704 ms 64 bytes from 173.194.33.104: icmp_seq=1499 ttl=56 time=8.810 ms 64 bytes from 173.194.33.104: icmp_seq=1500 ttl=56 time=8.689 ms 64 bytes from 173.194.33.104: icmp_seq=1501 ttl=56 time=8.399 ms 64 bytes from 173.194.33.104: icmp_seq=1502 ttl=56 time=8.247 ms 64 bytes from 173.194.33.104: icmp_seq=1503 ttl=56 time=8.412 ms 64 bytes from 173.194.33.104: icmp_seq=1504 ttl=56 time=7.145 ms 64 bytes from 173.194.33.104: icmp_seq=1505 ttl=56 time=8.856 ms 64 bytes from 173.194.33.104: icmp_seq=1506 ttl=56 time=8.245 ms 64 bytes from 173.194.33.104: icmp_seq=1507 ttl=56 time=7.908 ms 64 bytes from 173.194.33.104: icmp_seq=1508 ttl=56 time=12.207 ms 64 bytes from 173.194.33.104: icmp_seq=1509 ttl=56 time=6.245 ms 64 bytes from 173.194.33.104: icmp_seq=1510 ttl=56 time=6.370 ms 64 bytes from 173.194.33.104: icmp_seq=1511 ttl=56 time=8.191 ms 64 bytes from 173.194.33.104: icmp_seq=1512 ttl=56 time=9.781 ms
I've already called up my ISP and told them about the problem. They said the problem wasn't at their end.
Any help?
Comments
ping the router and the modem and then the wireless router and compare the results.
It should be <1ms or 1ms.
Btw, the ping timeout occurs on both, hardwired and wireless network.
Wireless router:
Linksys Router
The problem wasn't my network. It was the ISP. After endless waiting hours on customer support some rep. told me that one of their EBR thingies had an outage. He said the technicians were on it. I mentioned it's been a whole month already and he was all, "I'm sorry blah blah."
For any New Yorker out there, "RCN is the WORSE internet service provider EVER." These guys fucking stall their jobs and HANG UP ON YOU when you're on customer support. When I tried filing a complain they whip the same old bullshit, "bob doesn't work here." They request your account number about 10 fucking times for a call. Not to mention some of their reps. have this horrid monotonous voice. They sound like dying, climaxing robots.
Currently I'm waiting on Time Warner's site survey. They said they'll be here in a day or so because of the blizzard.
The price is FAR cheaper than RCN's. $300 for 50 down. and 5 up. and one national phoneline [us, pr and canada]. Not to mention the modem installation is a one time fee only. RCN kept charging me for it for 2 fucking years. :facepalm:
RCN is truly a piece of shit. I thought it was only their business service, but it's their home service too. When I went to their main office, there was this HUGE line of people returning their modems. People were raging at the poor nigger attendant. I asked a couple of them what was their problem and they told me that it kept DCing at 11 am - 3 pm. The SAME FUCKING hours as mine.
I'll be posting back results after the Time Warner techie comes and sets me up. The chick rep. that I talked too was really polite too. I can't believe I'm saying this but...she sounded HUMAN. She said that she'll be my assistant and if I experienced any trouble, to call her cell. She'd redirect me to a rep. asap.
+1 for Time Warner's customer support.